ESM IT and Computer Support Staff
William E. Ames
IT Specialist
Level 4
Phone: 865-6242
Office: 212 EES
Support for Purchasing; software licensing; digital imaging (scanning, photography, OCR, etc.);page layout and publications; media translation, recovery and duplication; tape backup services; personal and laboratory web site access; virus and security warnings; digital copier assistance; general computer support
Affiliations:
Penn State Support Network
Commission on Racial/Ethnic Diversity
Modern Language Association
William Ames is a freelance and wedding photographer and provides event and portraiture services for the department. Send an email to schedule a portrait session, or for laboratory or publicity photos.
Andrew Miller
Programmer / Analyst
Level 4
Phone: 863-6029
Office: 212 EES
ajmiller@engr.psu.edu
Wireless internet access, Database management, scripting, UNIX, Security and Accounts, IP address
assignment, programming, main web site access, and
general support.
Please use the online service request for the most efficient service. Alternatively, you may use email.
There may be times when technicians are not available due to scheduling conflicts. In this case, contact a secretary in the ESM main office, and they can offer alternatives to meet your needs.


