Information Technology and Computer Support Staff
ESM IT Updates Feed
William E. Ames
IT Specialist
Level 4
Phone: 865-6242
Office: 212 EES
Support for Purchasing; software licensing; digital imaging (scanning, photography, OCR, etc.);page layout and publications; media translation, recovery and duplication; tape backup services; personal and laboratory web site access; virus and security warnings; digital copier assistance; general computer support
Affiliations:
Penn State Support Network
Commission on Racial/Ethnic Diversity
Andrew Miller
Programmer / Analyst
Level 4
Phone: 863-6029
Office: 212 EES
ajmiller@engr.psu.eduDatabase management, scripting, UNIX, Security and Accounts, IP address assignment, programming, main web site access, and general support.
Please use the online service request for the most efficient service. Alternatively, you may use email.
There may be times when technicians are not available due to scheduling conflicts. In this case, contact a secretary in the ESM main office, and they can offer alternatives to meet your needs.