ESM News FeedESM IT and Computer Support Staff
Please see the ESM Services Directory for more information on where to find assistance.
William E. Ames
IT Specialist
Level 4
Phone: 865-6242
Skype: billames68
Office: 203B EES
Support for Purchasing; software licensing; digital imaging (scanning, photography, OCR, etc.);page layout and publications; media translation, recovery and duplication; tape backup services; personal and laboratory web site access; virus and security warnings; digital copier assistance; general computer support
Please visit the Services Directory for more information.
Affiliations:
Penn State Support Network
Commission on Racial/Ethnic Diversity (past affiliate)
Modern Language Association
William Ames is one of the leading State College photographers and provides event and portrait services for the department. Send an email to schedule a portrait session, or for laboratory or publicity photos.
Andrew Miller
Programmer / Analyst
Level 4
Phone: 863-6029
Office: 212 EES
ajmiller@engr.psu.edu
Wireless internet access, Database management, scripting, UNIX, Security and Accounts, IP address
assignment, programming, main web site access, and
general support.
Please use the online service request for the most efficient service. Alternatively, you may use email.
There may be times when technicians are not available due to scheduling conflicts. In this case, contact a Staff Assistant in the ESM main office, and they can offer alternatives to meet your needs.